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© 2019 Ignite English. All Rights Reserved 

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Shipping Policy

Purchases are processed within 3-5 business days then shipped out. Shipping time depends on location and type of shipping selected at checkout. 

When items ship, you will be notified with a tracking number to your email. Please, email support@igniteenglish.com if you have any questions about your order.

Please note:

International orders may be subject to customs duties or taxes upon delivery. International customers are responsible for paying all taxes, duties or fees charged by their governments.

Return & Refund Policy

When purchasing an Englishbox, we do not accept returns or refunds. If you feel something is wrong with your box, please email us. 

For all other products, we do not accept return or refunds unless the items shipped were damaged or the wrong items were shipped. Please contact us at suppor@igniteenglish.com for concerns and questions. 

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